Have you ever felt uncomfortable at a business or social event?  Have you ever wondered which bread plate is yours?  Have you forgotten someone's name right after being introduced?  Have you ever sent an email or text you later regretted?

If so, then Business Etiquette Training is for you!

Mursener & Associates help you to communicate more effectively, gain a competitive edge, polish your personal brand and acquire more confidence in business and social settings.

Create a Positive First Impression

Negative first impressions are very difficult to overcome.  Your manners and "social skills" are always on display in your professional and personal life.  People do business with individuals they like and companies that meet their needs and don't offend them.

In this seminar you will learn practical strategies that will allow you to fill confident in any setting - professional or social.

Topics include: the importance of body language, how to introduce yourself and others, how to remember names, business card protocol, conversing with ease, e-mail and cell phone etiquette

Old Fashioned Etiquette for Today's Technology

The technology available today makes it possible to conduct business at the speed of sound, it doesn't mean that we always should.

In this seminar you will learn how to handle the technologies of today, use them effectively and increase your professional presence - not destroy it.

Topics include: savvy email communications, to text or not to text, blogging etiquette, handling voice mail, cell phone dos and don'ts, managing Facebook, LinkedIn and other social media

For more information or to schedule a seminar please call (801) 560-3648 or email info@mursener.com

  
 

 

  

Survive and Thrive in Today's Workplace

The workplace can be a very productive and harmonious environment.  It can also be hampered by dissension among the staff.

In this seminar you will learn how to contribute to a positive work environment by practicing the workplace etiquette that will help shape a healthy and enjoyable business climate.

Topics include: navigating the cubicle, cell phone and texting etiquette, essential meeting manners, dealing with a difficult coworker, working in a multi-cultural, multi-generational business environment

The Art of the Business Meal

At least half of all business is conducted over some type of meal.  Dining experiences vary greatly  - a job interview, business lunch, a high powered meeting in the executive board room or the company holiday party.

In this seminar you will learn to feel confident and secure in any type of dining environment, whether you are hosting or attending. *To enhance the learning experience, an on-site tutorial luncheon or dinner is highly recommended.

Topics include: effective business entertaining, your duties as host or guest, navigating the place setting, American and Continental styles of eating, seating etiquette, eating/avoiding challenging foods, when to talk business, wine etiquette, the dos and don'ts of dining